Frequently asked questions


How will I know whether a condition is treatable at home?

Get in touch. Please feel free to contact HP Homecare - by phone or online, whichever you're most comfortable with. Our service is completely confidential, and we're happy to talk through anything, without obligation, on which you may be unclear.


What kinds of patients do HP Homecare care for?

We care for patients suffering from a range of conditions, including cancer, dementia-related conditions (such as Pick’s Disease, Alzheimer’s, etc), and cardiac conditions. Homecare also provides care for patients needing post-operative treatment, and daily personal care.


How will my GP / consultant know how my care is progressing?

All you have to do is be cared for. Homecare nurses and carers update a Patient Care Plan after each home visit, which is shared between all parties caring for a patient. These usually include a GP, hospital consultant, and of course, the patient’s main relative. This vital process is overseen by me, as Registered Nurse Manager.


What time of the day are you able to provide care at home?

Overnight, 12 hour or 24 hour care, depending upon clinical need.


Do you offer live-in nursing care?

Yes. Certain conditions, especially near end-of-life, require sensitive and skilled live-in care to ensure patient comfort is maintained, and the pressure on their relatives eased.


How quickly can I engage a Homecare nurse or carer?

Generally within hours. HP Homecare has a duty of care to assess a prospective patient’s home environment for health and safety, as well as conducting a full healthcare assessment with the patient to determine the level of care required.


Although based in London, do offer services outside the city?

Certainly, we not only cover the whole of London but can also provide a specialist service outside of London in the home counties.


When is home nursing more appropriate than a nursing home?

Being nursed at home offers a patient the comfort of their own environment, while getting the medical care and attention they need. Homecare often nurses patients back to independence following illness, until they feel ready to cope again.


Does one meet the nurse / carer before they begin their care?

At HP Homecare we always try to arrange a pre-engagement meeting between patient and prospective carer, because although medically, the fit may be right, we understand that taking someone into your home is a matter of trust. There has to be a connection on other levels, too. Pre-engagement meetings are not always possible however, because they depend on individual circumstances.

On duty now

Team Member


Head of Homecare